Pakistan Mobile Communications Limited “PMCL/Zong/We/us/Our” provides the Zong Discount Bazar platform (“Zong Discount Bazar”). Zong Discount Bazar controls the information we collect for the purposes of applicable laws and regulatory requirements directed by the “Authority” (Pakistan Telecommunication Authority – PTA or any other regulatory body as per laws in Pakistan).
Zong is committed to providing quality services to you and this Privacy Policy outlines our ongoing obligations to you in respect of how we manage your Personal Information.
Personal Information includes any data that can identify an individual, such as IP addresses or device information, even without direct links to a name or contact details.
The terms used in this Privacy Policy have the same meanings as in our Terms and Conditions, which are accessible at Zong Discount Bazar unless otherwise defined in this Privacy Policy
Upon subscribing to and using Zong Discount Bazar, we collect your Personal Information such as sign-up information, your device location and internet data etc. This set out below in detail as well:
Sign-up information: We collect information you provide when you sign up for a Zong Discount Bazar account. This includes information such as your name, phone number.
Log Data: We collect information such as your IP address, device name, and operating system version in case of an error. This helps us improve our services.
We collect information you provide when you use Zong Discount Bazar, such as your customer profile, unique identification code, mobile carrier. We also collect device information such as operating systems, battery, signal strength, device identifiers, settings and software names. We use this data to let you know about your usage statistics, to assist us in enforcing our terms, conditions and policies, to improve Zong Discount Bazar, and also to administer internal operations (such as for troubleshooting, data analysis, testing, research, statistical and survey purposes), to keep Zong Discount Bazar safe and secure (including verifying accounts and activity) to comply with legal obligations.
We want to make sure that Zong Discount Bazar is easy and fun to use so we collect your usage data – such as stats about how you use our app.
We will collect information based on storage plan you purchase via Zong Discount Bazar so we can tailor Zong Discount Bazar for you. This type of transaction related data will only be used for value added services including marketing with your consent.
Zong Discount Bazar collects information about your location based on one or more of the following:
• Derivations made from the IP address from which you connect;
• the Global Positioning System (GPS) of your device when Zong Discount Bazar is running in the foreground or background; and/or
• (Together, “Location Information”).
• We use your Location Information to provide you with location-based tools and functions (“Location Functions”), provide customized nearby services or value-added services (including marketing) (“Location Value Added Services”) on Zong Discount Bazar that we think you’d like. If you do not wish to share your GPS location with us or use any Location Functions, you can either switch off the GPS functionality on your mobile device.
We may conduct surveys or obtain other feedback, comments and input from you via Zong Discount Bazar or through websites or other platforms as deemed necessary based on viability. We use this information to understand your needs encircling what is working well, what improvements can be made in order to enhance your user experience and improve Zong Discount Bazar. we may use such information to provide marketing to you pursuant to Zong Discount Bazar Marketplace and Marketing section below.
We will use any of the above information to create aggregated and anonymized data, insights and reports for internal business planning purposes and to understand how to improve Zong Discount Bazar for our users.
We will also use the above-mentioned information to contact you, inform you regarding any new developments, features or other important information about Zong Discount Bazar.
For a better experience, while using our Service, we may require you to provide us with certain personally identifiable information. The information that we request will be retained by us and used as described in this Privacy Policy.
The Zong Discount Bazar uses certain third-party service(s) that may collect information used to identify you.
Your Personal Information is stored in a manner that reasonably protects it from misuse and loss and from unauthorized access, modification or disclosure.
We will collect, use and store your Personal Information as per our legal and regulatory requirements.
It is important to us that your Personal Information is up to date. We will take reasonable steps to make sure that your Personal Information is accurate, complete and up-to-date.
We may employ third-party companies and individuals due to the following reasons:
i. To facilitate our Services;
ii. To provide the Service on our behalf;
iii. To perform Service-related services; or
iv. To assist us in analyzing how our Service is used.
We want to inform users of this Service that these third parties have access to your Personal Information. The reason is to perform the tasks assigned to them on our behalf. However, they are obligated not to disclose or use the information for any other purpose.
We value your trust in providing us your Personal Information, thus we are striving to use commercially acceptable means of protecting it. But remember that no method of transmission over the internet, or method of electronic storage is 100% secure and reliable, and we cannot guarantee its absolute security.
This Service may contain links to other sites. If you click on a third-party link, you will be directed to that site. Note that these external sites are not operated by us. Therefore, we strongly advise you to review the Privacy Polices of these websites. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.
We may update this Privacy Policy from time to time. Thus, you are advised to review this section periodically for any changes. We will notify you of any changes by posting the new Privacy Policy on this page. These changes are effective immediately after they are posted on this page.
If you have any questions or suggestions about our Privacy Policy, do not hesitate to contact us on dpo@Zong.com.pk
Zong Discount Bazar knows that you care how information about you is used and shared, and we appreciate your trust that we will do so carefully and sensibly. This notice describes our privacy policy.
By visiting privacy policy, you are accepting the practices described in this Privacy Notice.